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Telemarketing Agent

WELCOME TO TRAVEL RESORTS OF AMERICA!
Travel Resorts of America owns and maintains 7 luxury RV resorts that have set the standard of quality and amenities shared throughout the Travel Resorts RV parks network. With three resorts located across Ohio, one at the historic Gettysburg Battlefield, and another nestled in the Sandhills of North Carolina, you can be sure Travel Resorts of America goes the extra mile to keep their current and prospective members happy!
Our 32-year-old North Carolina based company, Travel Resorts of America , is now in need of several positive, energetic, and motivated winners to join our state-of the-art Call Center in Southern Pines. We supply all the leads; you simply supply the EFFORT! We'll train you...some of our best marketers never had any sales experience.
Benefits include 401K, PTO, and shared health and dental insurance plan, plus great training and the best pay plan in the business!
This is your chance to join one of the top rated resort sales and marketing teams in the U.S.A. Background check is required as well as a drug test; we are a drug free workplace.
Starting pay of $8 per hour plus bonuses & commissions.
DUTIES
JOB RESPONSIBILITIES:
Make outbound telephone calls.
Meet the established minimum target quota of 4 net qualified tours on a weekly basis.
Maintain an average of 225 calls per day (outbound and inbound total).
Be familiar with all company programs, systems and resorts.
Must be well versed and educated with each promotion offered.
Follow company guidelines for solicitation including, but not limited to, script adherence in telephone communications.
Adhere to company and federal guidelines as they relate to the Do Not Call list.
Take ownership of personal behavior and weekly production levels.
Adhere to the utmost professionalism when interacting with fellow team members/management as well as owners, members and prospects.
Ensure compliance with timekeeping, including clocking in & out procedures and attendance.
Consistently apply training received on computer programs.
Provide superior customer service.
Maintain the highest standards of professionalism when interacting with fellow team members as well as prospects, members, owners, and guests.
Perform other duties as assigned.
QUALIFICATIONS
JOB QUALIFICATIONS
High School diploma, GED or equivalent.
SKILLS REQUIRED
Strong administrative skills.
Self-motivated with an inner competitiveness.
Excellent telephone and customer relation skills.
Excellent customer service skills.
Excellent interpersonal and communication skills.
Effectively communicate in English.
Time management; the ability to organize and manage multiple priorities.
Problem analysis and problem solving skills.
Initiative and adaptability.
Detail oriented.



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